> For the complete documentation index, see [llms.txt](https://docs.sellermagnet.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sellermagnet.com/inventory-and-operations/alerts-notifications.md).

# Alerts & Notifications

{% hint style="info" %}
**Difficulty:** 🟡 Intermediate · **Reading time:** \~10 min
{% endhint %}

{% hint style="success" icon="rocket" %}
**Open this page in your dashboard:** [**Go to Alerts & Notifications →**](https://dashboard.sellermagnet.com/alerts)
{% endhint %}

## 📋 Overview

The **Alerts System** monitors your Amazon listings and seller account for critical events and notifies you the moment something requires attention. Whether a new seller appears on your listing (hijacking), you lose the Buy Box, or your BSR shifts significantly, SellerMagnet detects the change and alerts you through multiple channels.

For brand owners, the Alerts System is your first line of defense against unauthorized sellers. For resellers, it is an early warning system for competitive changes that affect your sales velocity.

{% embed url="<https://www.youtube.com/watch?v=PbiH3yvuwH8>" %}

***

## 📋 Dashboard Overview

The Alerts page is organized into several sections:

### Stat Cards

Three summary cards at the top provide a quick status overview:

| Card          | Description                                                   | Indicator Color |
| ------------- | ------------------------------------------------------------- | --------------- |
| **Active**    | Number of alerts currently monitoring your listings           | Green           |
| **Paused**    | Alerts that have been temporarily suspended                   | Grey            |
| **Triggered** | Alerts that have fired at least once (recent events detected) | Red             |

Click any stat card to filter the alerts table below to that status.

### Quick Actions Bar

A toolbar with shortcut buttons for common operations:

| Action               | Description                                                                                     |
| -------------------- | ----------------------------------------------------------------------------------------------- |
| **Create New Alert** | Opens the alert creation wizard                                                                 |
| **Use Template**     | Dropdown with pre-configured alert templates                                                    |
| **Pause All**        | Temporarily pauses all active alerts                                                            |
| **Resume All**       | Reactivates all paused alerts                                                                   |
| **Export**           | Downloads your alerts as **CSV or Excel** (see [Exporting alerts](#exporting-alerts-csv-excel)) |

### Priority Log

A side panel showing the most critical recent alert events, ordered by severity:

| Severity     | Badge Color | Meaning                                                            |
| ------------ | ----------- | ------------------------------------------------------------------ |
| **Critical** | Red         | Immediate action required (hijacking detected, listing suppressed) |
| **Warning**  | Amber       | Attention needed (Buy Box lost, BSR dropping)                      |
| **Info**     | Blue        | Informational (price change detected, new competitor)              |

***

## Alert Types

The alert wizard offers **eight configurable monitoring alert types**. The first three (Hijacking, Buy Box, BSR) have ready-made templates; all eight are built the same way, by picking a type, choosing which ASINs to watch, and setting one or more trigger conditions.

| Alert Type          | What it watches                                            | Typical severity |
| ------------------- | ---------------------------------------------------------- | ---------------- |
| **Hijacking**       | New/unauthorized sellers and listing content changes       | Critical         |
| **Buy Box**         | Buy Box ownership for your listings                        | Warning          |
| **BSR / Rank**      | Best Sellers Rank movement for your products               | Warning / Info   |
| **Listing Down**    | Your listing becoming inactive, suppressed, or unavailable | Critical         |
| **Seller Count**    | The number of sellers/offers on a listing                  | Warning          |
| **Price Change**    | The listed price (yours or the lowest offer) moving        | Info / Warning   |
| **Rating Drop**     | The product's star rating falling                          | Warning          |
| **Negative Review** | A new low-star review landing on a product                 | Warning          |

{% hint style="info" icon="circle-info" %}
**How thresholds work.** Every alert is built from one or more **conditions** phrased as *"Notify me when \[parameter] is \[operator] \[value]."* The operators are **Equals**, **Not Equal to**, **Less Than**, and **Greater Than**, and the parameters offered depend on the alert type you picked. Each alert can also be delivered on any combination of the three channels: **bell** (dashboard), **email**, and **webhook**.
{% endhint %}

{% tabs %}
{% tab title="Hijacking Alert" %}
Monitors your listings for new unauthorized sellers and listing changes.

| What It Detects                      | Severity |
| ------------------------------------ | -------- |
| New seller appearing on your listing | Critical |
| Listing title changed                | Critical |
| Listing images changed               | Warning  |
| Listing category changed             | Warning  |
| Product description modified         | Warning  |

**Why it matters:** Hijacking is when unauthorized sellers list counterfeit or inferior products on your listing. It damages your brand reputation, causes negative reviews, and violates your intellectual property.

{% hint style="danger" %}
**Warning:** Hijacking alerts require Brand Registry enrollment for full effectiveness. Without Brand Registry, you have limited tools to respond to hijacking events. We strongly recommend enrolling in Amazon Brand Registry before relying on hijacking alerts.
{% endhint %}
{% endtab %}

{% tab title="Buy Box Alert" %}
Monitors Buy Box ownership for your listings.

| What It Detects                | Severity |
| ------------------------------ | -------- |
| You lost the Buy Box           | Warning  |
| New competitor won the Buy Box | Warning  |
| Buy Box suppressed (no winner) | Info     |
| You regained the Buy Box       | Info     |

**Why it matters:** Losing the Buy Box typically means an immediate 70-90% drop in sales for that ASIN (Amazon Standard Identification Number). Early detection lets you adjust pricing (via the Repricer) or investigate the cause.
{% endtab %}

{% tab title="BSR / Rank Alert" %}
Monitors Best Sellers Rank changes for your products.

| What It Detects                           | Severity |
| ----------------------------------------- | -------- |
| BSR dropped by more than X%               | Warning  |
| BSR improved by more than X%              | Info     |
| Product left the top N in its category    | Warning  |
| Product entered the top N in its category | Info     |

**Why it matters:** BSR changes are the earliest indicator of sales velocity changes. A rising BSR (worsening rank) may signal stockout issues, listing problems, or competitive pressure.
{% endtab %}

{% tab title="Listing Down Alert" %}
Monitors whether your listing is still live and buyable.

| What It Detects                                          | Severity |
| -------------------------------------------------------- | -------- |
| Listing suppressed or deactivated by Amazon              | Critical |
| ASIN no longer buyable (Buy Box removed for all sellers) | Critical |
| Listing removed or unavailable                           | Critical |

**Why it matters:** A listing that goes down stops selling entirely, and Amazon does not always tell you promptly. Detecting a takedown or suppression within the monitoring cycle lets you open a case or fix the listing defect before a full sales day is lost.
{% endtab %}

{% tab title="Seller Count Alert" %}
Monitors how many sellers (offers) are on a listing.

| What It Detects                               | Severity |
| --------------------------------------------- | -------- |
| Seller/offer count rises above your threshold | Warning  |
| Seller/offer count drops below your threshold | Info     |

**Why it matters:** A sudden jump in seller count on a listing you own often signals hijackers or unauthorized resellers arriving, while a drop can mean competitors have run out of stock, opening a pricing opportunity. Set the threshold to the number of sellers that is normal for the ASIN.
{% endtab %}

{% tab title="Price Change Alert" %}
Monitors the listed price on a product.

| What It Detects                  | Severity |
| -------------------------------- | -------- |
| Price rises above your threshold | Info     |
| Price falls below your threshold | Warning  |

**Why it matters:** A competitor undercutting on price is the most common reason to lose the Buy Box. A Price Change alert warns you before the Buy Box actually flips, so you (or the Repricer) can react. It is also useful for watching your own price against a MAP (Minimum Advertised Price) floor.
{% endtab %}

{% tab title="Rating Drop Alert" %}
Monitors the product's overall star rating.

| What It Detects                                | Severity |
| ---------------------------------------------- | -------- |
| Average star rating falls below your threshold | Warning  |
| Rating drops by more than X                    | Warning  |

**Why it matters:** A falling rating suppresses conversion and, over time, can affect Buy Box eligibility. Catching the drop early lets you investigate the underlying reviews, product quality, or a listing that has been merged with a different item.
{% endtab %}

{% tab title="Negative Review Alert" %}
Monitors for new low-star reviews on your products.

| What It Detects                                               | Severity |
| ------------------------------------------------------------- | -------- |
| A new review at or below your star threshold (e.g. 1-2 stars) | Warning  |

**Why it matters:** A single unanswered negative review can drag down a product's rating and deter buyers. Being notified the moment one lands lets you respond, request removal if it violates Amazon policy, or address a genuine quality issue quickly.
{% endtab %}
{% endtabs %}

***

## 🚚 Late-Shipment Alert (FBM)

Separate from the listing-monitoring alerts above, SellerMagnet offers an **opt-in late-shipment alert** for your **FBM (Merchant Fulfilled)** orders. It lives in **Settings → Notifications**, not in the alerts wizard, and is configured with a single toggle.

### What triggers it

Once enabled, SellerMagnet watches your FBM orders and notifies you when orders are still **pending shipment past their handling window**, flagged at the **12-hour** and **24-hour** marks. You're emailed and notified up to **twice per day** so a slipping order doesn't go unnoticed.

### Why it matters

{% hint style="warning" %}
**Late dispatch hurts your seller rating.** Amazon's Late Dispatch Rate and On-Time Delivery Rate are account-health metrics, repeated late shipments can suppress your Buy Box eligibility or, in severe cases, put your selling account at risk. Catching a pending order at the 12-hour mark gives you time to ship before it counts against you.
{% endhint %}

### How to enable it

1. Open **Settings → Notifications**.
2. Find **"Get notified about late FBM shipments."**
3. Flip the toggle **on**.

{% hint style="info" icon="circle-info" %}
**Opt-in and project-scoped.** The toggle is **off by default**, you'll never get surprise emails. It applies to the **current project**, so enable it per project if you run several. A confirmation toast appears when you switch it on or off.
{% endhint %}

***

## 📧 Email Notifications (Settings → Notifications)

The late-shipment alert above is one of several **email notifications** you can opt into under **Settings → Notifications**. These are separate from the configurable alert wizard and from the bell, they are periodic reports and account emails sent to your inbox. Each is a simple on/off toggle.

Most are configured **per connected Amazon account** (so if you have several stores connected, each one has its own set of toggles). A couple are scoped differently, as noted below.

| Email notification      | What it sends                                                                                                                      | Scope                 |
| ----------------------- | ---------------------------------------------------------------------------------------------------------------------------------- | --------------------- |
| **Weekly Overview**     | Weekly summary of your account activity                                                                                            | Per Amazon connection |
| **Lost & Found Report** | Reimbursable inventory discrepancies (lost, damaged, or fee errors)                                                                | Per Amazon connection |
| **PPC Overview**        | Weekly summary of your Amazon Advertising performance (only delivered when an active Amazon Advertising connection exists)         | Per Amazon connection |
| **Out-of-Stock Report** | Alerts when products in your inventory go out of stock                                                                             | Per Amazon connection |
| **New Seller Review**   | Notifies you when a new review is received on that marketplace                                                                     | Per Amazon connection |
| **Late FBM Shipments**  | Emails you up to 2× per day when FBM orders are pending past 12h / 24h (see [Late-Shipment Alert](#late-shipment-alert-fbm) above) | Per project           |
| **Promotional Emails**  | Exclusive offers, discounts, and product promotions from SellerMagnet                                                              | Per account           |

{% hint style="info" icon="circle-info" %}
**Inventory Alerts are configured per product.** The Notifications settings panel links out to the **Products** page for inventory-level alerts (low-stock and out-of-stock thresholds), those live on each product rather than as a single account-wide email toggle.
{% endhint %}

{% hint style="info" %}
**Email opt-ins are independent of the bell.** These toggles only control which **emails** land in your inbox. They do not change what appears in the Notification Center bell (see below) or which **alert rules** you have configured in the wizard.
{% endhint %}

***

## ➕ Creating an Alert

### Using the Wizard

1. Click **Create New Alert** in the Quick Actions bar.
2. The creation wizard opens with a stepper interface.

{% stepper %}
{% step %}

### Choose Alert Type

Select one of the eight types: **Hijacking**, **Buy Box**, **BSR / Rank**, **Listing Down**, **Seller Count**, **Price Change**, **Rating Drop**, or **Negative Review**.
{% endstep %}

{% step %}

### Select Products

Choose which ASINs to monitor:

| Option             | Description                                        |
| ------------------ | -------------------------------------------------- |
| **Specific ASINs** | Select individual products from your catalog       |
| **All Products**   | Monitor every active listing in your account       |
| **By Category**    | Monitor all products in a specific Amazon category |
| {% endstep %}      |                                                    |

{% step %}

### Configure Thresholds

Add one or more **conditions** in the form *"Notify me when \[parameter] is \[operator] \[value]"*, using the operators **Equals**, **Not Equal to**, **Less Than**, or **Greater Than**. The available parameters depend on the alert type:

| Alert Type          | Threshold / condition options                                              |
| ------------------- | -------------------------------------------------------------------------- |
| **Hijacking**       | Trigger on any new seller, or only when seller count exceeds N             |
| **Buy Box**         | Trigger immediately on loss, or after N consecutive losses                 |
| **BSR / Rank**      | Percentage or absolute rank change (e.g., trigger when BSR worsens by 20%) |
| **Listing Down**    | Trigger when the listing is no longer active/buyable                       |
| **Seller Count**    | Trigger when the offer count is greater than / less than N sellers         |
| **Price Change**    | Trigger when the price is greater than / less than your value              |
| **Rating Drop**     | Trigger when the star rating is less than your value                       |
| **Negative Review** | Trigger when a new review is at or below your star threshold               |
| {% endstep %}       |                                                                            |

{% step %}

### Choose Notification Channels

| Channel       | Description                                                                                     |
| ------------- | ----------------------------------------------------------------------------------------------- |
| **Dashboard** | Alert appears in the Priority Log and triggers the badge count                                  |
| **Email**     | Notification sent to your registered email address                                              |
| **Webhook**   | The alert is POSTed to an external URL of your choice, for third-party integrations (see below) |

You can select any combination of channels.

{% hint style="info" icon="circle-info" %}
**Webhook channel (for integrations).** Selecting **Webhook** reveals a **Webhook URL** field. Enter the endpoint where SellerMagnet should POST the alert event, the URL must start with `http` or `https`, and is validated before the alert is saved. Use this to forward alerts into your own systems or automation tools (a logging service, an internal Slack/Teams relay, Zapier/Make, etc.). Dashboard and Email are still available alongside it, so you can be notified in-app *and* push the event to your webhook at the same time.
{% endhint %}
{% endstep %}

{% step %}

### Review & Activate

Review all settings and click **Create Alert**.
{% endstep %}
{% endstepper %}

### Using Templates

For quick setup, use pre-configured templates:

| Template             | Type      | Pre-set Configuration                                                  |
| -------------------- | --------- | ---------------------------------------------------------------------- |
| **Hijacking Guard**  | Hijacking | Monitors all products; triggers on any new seller; email + dashboard   |
| **Buy Box Watchdog** | Buy Box   | Monitors all products; triggers immediately on loss; email + dashboard |
| **Rank Tracker**     | BSR       | Monitors all products; triggers on 20%+ BSR change; dashboard only     |

Click **Use Template** in the Quick Actions bar, select a template, optionally customize settings, and activate.

{% hint style="success" icon="rocket" %}
**Pro tip:** Start with all three templates to get complete coverage immediately. You can fine-tune thresholds and notification preferences after observing the alert patterns for a week.
{% endhint %}

***

## Alerts Table

![SellerMagnet Alerts & Notifications](/files/7gNmp9L4zlWC4w6b1nx6)

The main table lists all configured alerts:

| Column             | Description                                                                                                                             |
| ------------------ | --------------------------------------------------------------------------------------------------------------------------------------- |
| **Type**           | Alert type badge (Hijacking, Buy Box, BSR, Listing Down, Seller Count, Price Change, Rating Drop, or Negative Review) with color coding |
| **Product**        | ASIN, SKU (Stock Keeping Unit), and product name                                                                                        |
| **Status**         | Active, Paused, or Triggered (with animated dot for active)                                                                             |
| **Last Triggered** | Timestamp of the most recent trigger event                                                                                              |
| **Threshold**      | Configured sensitivity settings                                                                                                         |
| **Actions**        | Edit, Pause/Resume, View Logs, Delete                                                                                                   |

### Filtering the Table

| Filter     | Options                                                                                      |
| ---------- | -------------------------------------------------------------------------------------------- |
| **Tabs**   | All, plus a tab for each alert type you have configured (Hijacking, Buy Box, BSR, and so on) |
| **Search** | Free-text search by ASIN, SKU, or product name                                               |
| **Status** | Click stat cards to filter by Active/Paused/Triggered                                        |

***

## Alert Logs Modal

Click **View Logs** on any alert to open a detailed history:

| Log Field        | Description                                          |
| ---------------- | ---------------------------------------------------- |
| **Timestamp**    | When the event was detected                          |
| **Event Type**   | What happened (new seller, Buy Box lost, BSR change) |
| **Details**      | Specific information (seller name, price, BSR value) |
| **Severity**     | Critical, Warning, or Info                           |
| **Action Taken** | What notification was sent                           |

The logs modal includes:

* A filterable, scrollable log list
* Severity badges for quick scanning

***

## ⬇️ Exporting Alerts (CSV & Excel)

The **Export** button in the Quick Actions bar downloads your configured alerts as a spreadsheet. It's a split menu, pick **CSV** or **Excel (.xlsx)**:

| Column          | Description                                                                                                              |
| --------------- | ------------------------------------------------------------------------------------------------------------------------ |
| **ASIN**        | The monitored product's ASIN                                                                                             |
| **Alert Type**  | The configured type (Hijacking, Buy Box, BSR, Listing Down, Seller Count, Price Change, Rating Drop, or Negative Review) |
| **Status**      | Active, Paused, or Triggered                                                                                             |
| **Marketplace** | The Amazon marketplace the alert watches                                                                                 |

The export respects what's currently loaded in the alerts table, so search and tab filters carry through to the file.

> **Recommendation:** Export to **Excel** when you want a quick, shareable snapshot of your monitoring coverage, and **CSV** when feeding the list into another tool. Both formats contain the same columns.

***

## Managing Alerts

### Editing

1. Click the Edit icon in the Actions column.
2. Modify any settings (type, products, thresholds, channels).
3. Save changes.

### Pausing and Resuming

* **Pause:** Click the pause icon. The alert stops monitoring but retains its configuration.
* **Resume:** Click the play icon. Monitoring resumes immediately.

Use **Pause All** and **Resume All** in the Quick Actions bar for bulk operations.

### Deleting

Click the delete icon and confirm. The alert and its log history are permanently removed.

***

## 🎯 Realistic Example

**Scenario:** You are a brand owner selling premium skincare products on Amazon.de. You want to detect unauthorized sellers immediately and protect your Buy Box.

**Setup:**

1. **Hijacking Alert:** Template "Hijacking Guard": monitors all 35 ASINs, triggers on any new seller, sends email + dashboard notification.
2. **Buy Box Alert:** Template "Buy Box Watchdog": monitors all 35 ASINs, triggers immediately on Buy Box loss, sends email notification.
3. **BSR Alert:** Custom: monitors your top 10 ASINs, triggers when BSR worsens by 15%, dashboard notification only.

**Day 12:** You receive an email at 09:14 AM: "HIJACKING DETECTED. New seller 'CheapCosmetics\_DE' appeared on ASIN B09PREMIUM1 at EUR 19.99 (your price: EUR 29.99)."

**Your response:**

1. Open the SellerMagnet dashboard: the Priority Log shows the Critical event.
2. Check the alert logs for details: the unauthorized seller appeared 3 minutes ago.
3. Your MAP (Minimum Advertised Price) Enforcement repricer strategy holds your price at EUR 29.99.
4. File a complaint through Amazon Brand Registry.
5. The unauthorized seller is removed within 48 hours.

Without alerts, you might not have noticed the hijacker for days, during which they could have sold counterfeit products under your brand, generating negative reviews.

***

<details>

<summary><strong>⚠️ Common Mistakes to Avoid</strong></summary>

| Mistake                                          | Why It Hurts                                                |
| ------------------------------------------------ | ----------------------------------------------------------- |
| Not setting up Hijacking Alerts for brand owners | Unauthorized sellers go undetected for days or weeks        |
| Setting BSR thresholds too sensitive (5%)        | You get flooded with noise from normal daily fluctuations   |
| Ignoring triggered alerts                        | The alert system only works if you act on the notifications |
| Using only dashboard notifications               | You miss critical events when not logged in                 |
| Not exporting logs for record-keeping            | You lose evidence needed for Brand Registry complaints      |

</details>

\## ✅ Best Practices

1. **Enable email notifications for Critical alerts:** Dashboard-only notifications are fine for informational events, but hijacking and Buy Box loss demand immediate email alerts.
2. **Set BSR thresholds at 15-20%:** This filters out normal daily noise while still catching meaningful trends.
3. **Review the Priority Log daily:** Spend 2 minutes each morning scanning the log for events that need action.
4. **Export logs monthly:** Keep a record of all hijacking events for Brand Registry complaints and potential legal action.
5. **Combine alerts with the Repricer:** When a Buy Box alert fires, your repricer should already be adjusting. Use alerts to verify the repricer is responding appropriately.
6. **Start with templates, then customize:** Templates give you immediate coverage. After observing patterns for a week, fine-tune thresholds to reduce noise.

***

## ❓ FAQ

<details>

<summary><strong>How quickly does the system detect changes?</strong></summary>

The monitoring cycle checks your listings periodically based on your subscription plan. Higher-tier plans offer more frequent checks (as often as every 15 minutes).

</details>

<details>

<summary><strong>Can I receive alerts via SMS or Slack?</strong></summary>

Alerts are delivered via email, the SellerMagnet dashboard, and a **Webhook** channel. There is no native SMS or Slack integration, but you can relay alerts to those tools yourself by pointing the Webhook URL at a service like Zapier, Make, or an internal Slack/Teams endpoint. See [Choose Notification Channels](#choose-notification-channels).

</details>

<details>

<summary><strong>Is there a limit to how many alerts I can create?</strong></summary>

Limits depend on your subscription plan. Check your plan details for the maximum number of active alerts.

</details>

<details>

<summary><strong>Will I be alerted if Amazon itself starts selling my product?</strong></summary>

Yes, if you have a Hijacking Alert configured. Amazon Retail appearing as a seller triggers the alert. The Buy Box Alert will also fire since Amazon Retail almost always wins the Buy Box.

</details>

<details>

<summary><strong>Can I set alerts for products I do not sell?</strong></summary>

Currently, alerts are designed for products in your own catalog. To monitor competitor ASINs, use the Product Sourcer for periodic manual checks.

</details>

<details>

<summary><strong>How far back do alert logs go?</strong></summary>

Alert logs are retained for 90 days. Export logs regularly if you need longer-term records.

</details>

***

## 🔔 The Notification Center (Bell)

Separate from the **Alerts System** described above, every dashboard page has a **bell icon** in the top bar that opens the **Notification Center**, a slide-out panel listing recent activity from across SellerMagnet.

{% hint style="info" icon="circle-info" %}
**Notification Center vs. Alerts System, what's the difference?** The **Alerts System** (this page) is something you *configure*: you create rules that watch specific ASINs for hijacking, Buy Box loss, or BSR changes. The **Notification Center** is a *passive inbox* that collects events SellerMagnet generates for you across the whole product, no setup required. Some of those events come from your alerts; many come from other features (inventory, sales, reviews, PPC, system messages).
{% endhint %}

### Category tabs

The panel groups notifications into tabs so you can focus on one area at a time:

| Tab           | Covers                                    |
| ------------- | ----------------------------------------- |
| **All**       | Every notification, newest first          |
| **System**    | Product/system messages and tool events   |
| **Sales**     | Order- and sales-related notifications    |
| **Inventory** | Stock and product notifications           |
| **Reviews**   | Review-request and feedback notifications |
| **PPC**       | Advertising notifications                 |

### Working with notifications

* **Scroll to load more.** The list loads additional notifications automatically as you scroll to the bottom, so older items are always within reach.
* **Mark all as read.** A **Mark all as read** control at the top clears the unread state in one click.
* **Open for detail.** Clicking a notification opens a detail view inside the panel; a back arrow returns you to the list.

### Notification Preferences

A **sliders** icon in the panel header opens the **Notification Preferences** modal, where you can toggle individual notification types on or off. They are grouped into six sections: **Inventory Alerts**, **Listing Changes**, **Sales & Orders**, **Repricer**, **Account & Performance Alerts**, and **Reviews**. Turn off the types you don't want to see and **Save**, or use **Reset to Default** to restore all of them. When one or more types are disabled, the panel shows a small reminder with a **Manage** shortcut back into this modal.

The full set of toggleable bell notification types:

| Section                          | Notification type              | Triggers when                                              |
| -------------------------------- | ------------------------------ | ---------------------------------------------------------- |
| **Inventory Alerts**             | Out of Stock (FBA)             | Your FBA inventory runs out                                |
| **Inventory Alerts**             | Out of Stock (FBM)             | Your FBM inventory runs out                                |
| **Inventory Alerts**             | Low Inventory (FBA)            | FBA stock is running low                                   |
| **Inventory Alerts**             | Low Inventory (FBM)            | FBM stock is running low                                   |
| **Listing Changes**              | Listing Now Buyable            | A listing becomes buyable again                            |
| **Listing Changes**              | New Listing Detected           | A new listing appears on your account                      |
| **Listing Changes**              | Listing Deleted                | A listing is deleted                                       |
| **Sales & Orders**               | New FBM Refund                 | A new FBM refund is detected                               |
| **Sales & Orders**               | Amazon Fee Promotion Offer     | Amazon offers you a fee discount                           |
| **Account & Performance Alerts** | Low On-Time Delivery Rate      | Your On-Time Delivery Rate (OTDR) drops                    |
| **Account & Performance Alerts** | High Order Defect Rate         | Your Order Defect Rate (ODR) is high                       |
| **Account & Performance Alerts** | Seller Account Status Alert    | An important seller-account status change occurs           |
| **Repricer**                     | Repricer Status Update         | Repricer activity or status changes (e.g. a SKU is paused) |
| **Repricer**                     | Buy Box Lost                   | The Repricer detects you have lost the Buy Box             |
| **Reviews**                      | Review Request Automation      | Review-request automation runs or updates                  |
| **Reviews**                      | New Reviews (All Marketplaces) | A new product review is received on any marketplace        |

{% hint style="info" %}
**These preferences only affect the bell.** Toggling a notification type off in the Notification Center's preferences hides it from the bell panel. It does **not** change which **alert rules** you've configured or whether they send email/webhook notifications, those are managed in the Alerts table above and in **Settings → Notifications**.
{% endhint %}

***

## ➡️ What's Next?

{% content-ref url="/pages/XxiOnXmNvAunjLWPxJPP" %}
[Repricer Overview](/selling-tools/repricer-overview.md)
{% endcontent-ref %}

{% content-ref url="/pages/GQTlLpp6bu8z9YBUMb55" %}
[Reimbursements (Lost & Found)](/inventory-and-operations/reimbursements.md)
{% endcontent-ref %}