Initial Setup Wizard

Walk through SellerMagnet's Initial Setup Wizard step by step, from the welcome survey to connecting your Amazon Seller Central account, configuring VAT and currency, and starting your first data sync

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Difficulty: 🟡 Intermediate · Reading time: ~10 min

Overview

The Initial Setup Wizard runs automatically the first time you log in to SellerMagnet. It guides you through three critical phases:

  1. Welcome Survey: Personalize your experience

  2. Amazon Connection: Link your Seller Central account

  3. Account Configuration: Set currency, VAT, and display preferences

Completing all three phases typically takes 5-10 minutes. After that, SellerMagnet begins syncing your Amazon data in the background.


Phase 1: Welcome Survey

What It Is

The Welcome Survey is a 5-step questionnaire that runs before the main setup. It collects information about your business to personalize the SellerMagnet experience.

Step-by-Step Walkthrough

Step 1: Seller Status

Question: Are you already an Amazon seller?

Answer
What Happens Next

Yes

Proceeds to business profile questions

No

Adjusts onboarding to focus on getting started basics

Step 2: Business Profile

Provide details about your business:

Field
Options
Purpose

Monthly Orders

0-50, 51-250, 251-1,000, 1,001-5,000, 5,001-20,000, 20,001+

Determines recommended plan tier

Company Size

Solo, 2-5, 6-20, 21-50, 51+ employees

Helps tailor collaboration features

Active Marketplaces

Checkboxes for 21 marketplaces grouped by region

Pre-selects marketplaces in setup

Fulfillment Method

FBA, FBM, Mixed

Adjusts shipping and fee calculations

Marketplace Regions Available:

Region
Countries

Americas

US, CA, MX, BR

Europe

UK, DE, FR, IT, ES, NL, SE, PL, BE, TR

Asia-Pacific

IN, SG, JP, AU

Middle East & Africa

AE, SA, EG

Pro Tip: Select all marketplaces where you currently sell, even if some are low-volume. SellerMagnet uses this to configure cross-marketplace analytics from the start.

Step 3: Tool Preferences

Tell SellerMagnet which tools matter most to you:

Field
Options

Tools of Interest

Repricer, Analytics, Review Requester, Listing Optimizer, Product Sourcer, Alerts, Lost & Found, PPC Manager (multi-select)

Top Priorities

Buy Box winning, Margin optimization, Reviews, Reimbursements, PPC (multi-select)

Budget Range

Undecided, 0-49, 50-199, 200-499, 500+

Onboarding Preference

Self-guided, Guided onboarding, Concierge onboarding

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Step 4: Advanced Features (Lost & Found & PPC)

This step gathers details for two advanced feature areas:

Lost & Found:

Field
Options

Track Reimbursements?

Yes (manually), No, Unaware of this feature

Estimated Unclaimed Amount

Dropdown with value ranges

PPC Advertising:

Field
Options

Currently running PPC?

Yes, No, Planning to start

Monthly PPC Spend

Dropdown with spend ranges

PPC Priorities

Multi-select: ACoS (Advertising Cost of Sale) reduction, Revenue growth, Launch campaigns, Brand defense

Step 5: Confirmation

Review your answers and click Submit Survey. After submission, you are redirected to the Amazon Connection page.

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Phase 2: Amazon Connection (Page 1)

After completing the survey, the setup wizard presents a two-page configuration flow. Page 1 handles the Amazon connection.

Top Bar Navigation

The top bar shows a step indicator with two steps:

  1. Connect Amazon (active on Page 1)

  2. Finish Setup (active on Page 2)

A checkmark replaces the step number once a step is completed. The top bar also shows:

  • SellerMagnet logo: Links back to the homepage

  • Secure badge: Confirms the connection is encrypted

  • Logout button: Exit the setup if needed

Connection Form Fields

Field
Required
Description
Example

Connection Name

Yes

A label to identify this Amazon account (max 36 characters)

"My EU Store"

Import Start Date

Yes

Date picker: SellerMagnet imports historical data from this date forward

2025-01-01

Primary Marketplace

Yes

Dropdown: the default marketplace for this connection

amazon.de

VAT on Amazon Fees

Optional

Toggle: enable if Amazon charges VAT on their fees in your region

On / Off

VAT Rate

Conditional

Number input (0-100%): only shown when VAT toggle is enabled

19

Real-World Scenario: EU Seller Setup

Maria sells on Amazon DE, FR, and IT with FBA:

  1. Connection Name: "EU Main Account"

  2. Import Start Date: January 1, 2025 (6 months of history)

  3. Primary Marketplace: amazon.de (her highest-volume marketplace)

  4. VAT on Amazon Fees: Enabled (Amazon charges VAT on fees in Germany)

  5. VAT Rate: 19% (German standard VAT)

Clicking "Connect to Amazon"

When you click the Connect to Amazon button:

  1. SellerMagnet validates all form fields.

  2. You are redirected to Amazon Seller Central (seller.amazon.com or your regional equivalent).

  3. On Amazon's page, you log in with your Seller Central credentials.

  4. Amazon asks you to authorize SellerMagnet to access your selling data.

  5. After authorizing, Amazon redirects you back to SellerMagnet.

  6. SellerMagnet receives the authorization token and begins the connection process.

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Troubleshooting Connection Issues

Issue
Cause
Solution

"Authorization failed" error

Amazon session expired during redirect

Log into Seller Central in a separate tab first, then retry

Redirect loops

Browser blocking third-party cookies

Enable cookies for sellermagnet.com and sellercentral.amazon.com

"Connection name already exists"

Duplicate name

Choose a unique name for each connection

Marketplace dropdown is empty

Network error loading marketplace list

Refresh the page; check your internet connection

VAT rate not saving

Value outside 0-100 range

Enter a number between 0 and 100 without the % symbol


Phase 3: Account Configuration (Page 2)

After successful Amazon authorization, you return to Page 2 of the setup wizard.

Configuration Fields

Field
Required
Description
Example

Display Currency

Yes

The currency shown throughout your dashboard

EUR (Euro)

VAT Collection Method

Yes

How your business handles VAT

"I collect VAT from customers"

Firm VAT Rate

Conditional

Only shown for certain VAT collection methods

19%

Available Currency Options

SellerMagnet supports all major currencies. The dropdown displays the currency symbol alongside the full name (e.g., "EUR Euro", "USD US Dollar", "GBP British Pound").

VAT Collection Methods

Method
When to Use

No VAT

You are not VAT registered

VAT included in price

Your listed price already includes VAT

VAT collected separately

You add VAT on top of your listed price

Pro Tip: If you sell across multiple EU countries with different VAT rates, select "VAT collected separately" and enter your primary country's rate. You can adjust per-marketplace rates later in Settings.

Clicking "Finish Setup"

When you click Finish Setup:

  1. SellerMagnet saves your currency and VAT preferences.

  2. The data sync process begins in the background.

  3. You are redirected to the post-setup onboarding page.


Post-Setup: Onboarding Steps

After completing the wizard, SellerMagnet shows a guided onboarding page with three steps to help you get productive immediately:

Step 1: Watch the Overview Video

A 3-minute video introduction to the SellerMagnet dashboard. Click the thumbnail to open the video player.

Step 2: Explore Your Products

Click the Products link to jump to your product catalog. While the initial sync is running, you will see products appearing in real-time as they are imported.

Step 3: Add Your Expenses

Click the Expenses link to start entering your Cost of Goods Sold (COGS). Accurate expense data is essential for meaningful profit calculations.

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Skipping the Onboarding

If you prefer to explore on your own, click Skip in the top-right corner. You can always access the documentation and tutorials from the Help Center in the sidebar.


Data Sync Process

What Happens During Sync

Once you complete setup, SellerMagnet begins importing your Amazon data:

Data Type
Import Order
Typical Duration

Products & Catalog

First

2-5 minutes

Orders

Second

5-15 minutes (depends on volume)

Financial Data

Third

5-10 minutes

Advertising Data

Fourth (if PPC connected)

5-15 minutes

Sync Duration Estimates

Order Volume (in import range)
Expected Sync Time

< 1,000 orders

5-10 minutes

1,000 - 10,000 orders

10-20 minutes

10,000 - 50,000 orders

20-40 minutes

50,000+ orders

40-90 minutes

Pro Tip: You do not need to wait for the sync to complete. Start exploring the dashboard immediately, data will populate in real-time as it is imported.

After Sync Completes

Once the initial sync is done:

  • Your Dashboard shows full KPIs and charts

  • Products page displays your complete catalog with cost data

  • Orders page shows historical order data

  • All tools are fully operational

SellerMagnet continues to sync data automatically every few hours to keep your dashboard up to date.


FAQ

chevron-rightCan I restart the setup wizard if I made a mistake?hashtag

The setup wizard runs once per project. If you need to change settings after completion, use the Settings panel (gear icon in the sidebar) to modify connection details, currency, VAT, and other preferences.

chevron-rightWhat if I close the browser during Amazon authorization?hashtag

The authorization will be cancelled. Log back into SellerMagnet and the setup wizard will resume from where you left off. You will need to click "Connect to Amazon" again to restart the authorization flow.

chevron-rightCan I connect multiple Amazon accounts during initial setup?hashtag

The initial setup wizard connects your first Amazon account. After setup is complete, you can add additional connections from Settings > Connections in the dashboard.

chevron-rightHow far back should I set the import start date?hashtag

We recommend 3-6 months for the initial import. This gives you enough historical data for meaningful analytics without an excessively long sync time. You can extend the date range later from Settings.

chevron-rightWhat happens if my Amazon account has multiple regions (NA, EU, FE)?hashtag

Each Amazon region requires a separate connection. Connect your primary region first during the wizard, then add additional regions from Settings > Connections.

chevron-rightIs the demo mode available without connecting Amazon?hashtag

Yes. SellerMagnet offers a Demo Mode that lets you explore the full dashboard with sample data. Demo mode is accessible from the login page and does not require an Amazon connection. Demo sessions last 30 minutes.

chevron-rightWhy does the setup wizard show two steps instead of the survey?hashtag

If you have already completed the survey in a previous session, the wizard skips directly to the two-page Amazon connection and configuration flow. The survey runs only once.


chevron-right⚠️ Common Mistakes to Avoidhashtag
Mistake
Impact
Solution

Setting import start date to years ago

Extremely long sync time (hours)

Start with 3-6 months; extend later if needed

Choosing the wrong primary marketplace

Default reports show wrong marketplace data

Select the marketplace where you have the most sales volume

Skipping the VAT configuration

Profit calculations are incorrect

Always configure VAT during setup; EU sellers: enable VAT on Amazon fees

Closing the browser during Amazon redirect

Authorization fails silently

Wait for the full redirect cycle to complete before navigating away

Not completing the survey

Dashboard is not personalized to your business

Take the 2 minutes to complete all 5 survey steps

Selecting wrong fulfillment method

Shipping cost calculations may be inaccurate

Choose Mixed if you use both FBA and FBM

## ➡️ What's Next?

First Stepschevron-rightDashboard Overviewchevron-right

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