# General Settings

{% hint style="info" %}
**Difficulty:** 🟢 Beginner · **Reading time:** \~10 min
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{% hint style="success" icon="rocket" %}
**Open this page in your dashboard:** [**Go to General Settings →**](https://dashboard.sellermagnet.com/settings)
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## Accessing the Settings Panel

To open the Settings panel:

1. Click the **gear icon** (Settings) in the bottom section of the left sidebar.
2. The Settings modal opens with a sidebar navigation on the left and the content area on the right.

The Settings panel contains six sections:

| Section            | Icon        | Purpose                                                           |
| ------------------ | ----------- | ----------------------------------------------------------------- |
| **General**        | Sliders     | View current plan usage, manage currency and display preferences  |
| **Shipping**       | Truck       | Configure shipping methods and cost tiers for profit calculations |
| **Connections**    | Amazon logo | Add, edit, or remove Amazon Seller Central connections            |
| **Notifications**  | Bell        | Configure email and in-app notification preferences               |
| **Manage Payment** | Credit card | Opens Stripe billing portal for payment management                |
| **My Account**     | User        | Change password, enable 2FA, delete account                       |

***

## General Settings

The General section displays your **current usage** across SellerMagnet's metered features. This gives you a clear view of how much of your plan limits you are using.

### Current Usage Dashboard

The usage dashboard shows real-time consumption for three key areas:

| Metric                  | What It Tracks                                                                           |
| ----------------------- | ---------------------------------------------------------------------------------------- |
| **Repricer**            | Number of created repricers (active/inactive) vs. your plan limit. Decreases on deletion |
| **Analytics Dashboard** | Number of tracked orders in the current billing cycle                                    |
| **Review Requester**    | Number of review requests sent vs. your monthly allowance                                |

Each metric displays:

* A **progress bar** showing percentage used
* The **current count** and **maximum limit** (e.g., "47 / 100")
* Color-coded indicators: blue for normal usage, amber when approaching the limit, red when at capacity

> **Pro Tip:** Monitor your usage weekly. If you consistently hit 80%+ of any limit, it may be time to upgrade your plan. You can do this directly from **Manage Plan** in the sidebar.

### Currency & Display Settings

Below the usage dashboard, you can configure:

* **Display Currency:** The currency used throughout the dashboard for all financial figures. This does not affect data collection; it only changes how values are displayed.
* **VAT Collection Method:** How VAT is handled in your profit calculations.
* **Firm VAT Rate:** If you collect VAT separately, enter your rate here.

{% hint style="warning" %}
**Changing your display currency does not retroactively convert historical data.** Exchange rates are applied at the time of the original transaction. Currency changes take effect immediately for new data displays.
{% endhint %}

### Dashboard Settings

Additional settings that affect how data is displayed:

* **General Costs per Order:** When enabled, general costs (Amazon subscription, Amazon Ads, etc.) are deducted from profit per order.
* **Include Shipping in Sales Volume:**
  * **ON:** Sales volume = product price + customer shipping (gross revenue)
  * **OFF:** Sales volume = product value only
* **Default Language:** The language used throughout the dashboard interface.

***

## Shipping Settings

Shipping costs directly impact your profit calculations. The Shipping section lets you define routes with tiered pricing so SellerMagnet can accurately compute margins per order.

### Adding a Shipping Method

1. Click **+ New Shipping Method** in the shipping settings header.
2. Fill in the method details:

| Field              | Description                                       | Example                                          |
| ------------------ | ------------------------------------------------- | ------------------------------------------------ |
| **Name**           | A descriptive label for the shipping method       | "DE GLS Standard"                                |
| **Country**        | The marketplace/country this method applies to    | Germany                                          |
| **Cost Type**      | Flat rate or tiered by quantity                   | Tiered                                           |
| **Flat Cost**      | If flat: fixed cost per shipment                  | EUR 4.99                                         |
| **Quantity Tiers** | If tiered: cost brackets based on number of units | 1 unit = EUR 5.00, 2-3 = EUR 7.00, 4+ = EUR 9.50 |

3. Click **Save** to create the method.

### Managing Existing Methods

All methods appear in a table with the following columns:

* **Checkbox:** Select methods for bulk actions
* **Name:** Method identifier
* **Country:** Marketplace/country covered
* **Cost Type:** Flat or tiered configuration
* **Actions:** Edit or delete the method

> **Pro Tip:** Create separate methods for each marketplace/country. This gives you more accurate per-order profit calculations, especially when shipping costs vary significantly between markets.

### Multi-Unit Rules

Set specific costs when customers order multiple units:

*Flat + extra per additional unit:*

* Base (1 unit): EUR 5.00
* Extra: +EUR 1.50 per additional unit (2 units = EUR 6.50, 3 units = EUR 8.00)

*Tiered by quantity:*

* 1 unit: EUR 5.00
* 2-3 units: EUR 7.00
* 4-5 units: EUR 9.50
* 6+ units: EUR 12.00

{% hint style="success" icon="rocket" %}
**Pro Tip:** Align tiers with your courier's weight/volume thresholds (e.g., 0-2 kg, 2-5 kg, 5-10 kg).
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### Assigning Shipping Methods to Products

After creating routes, you can assign them to products in two ways:

1. **Per product:** Edit a product and select a shipping method from the dropdown.
2. **Bulk assignment:** Select multiple products in the Products page and assign a route via the bulk action menu.

{% hint style="warning" %}
**Products without an assigned shipping method will use zero shipping cost in profit calculations.** This will inflate your apparent margins. Always assign routes to your top-selling products first.
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***

## Connection Settings (Amazon)

The Connections section manages your Amazon Seller Central integrations.

### Viewing Existing Connections

Each connection card shows:

| Field                   | Details                                                                      |
| ----------------------- | ---------------------------------------------------------------------------- |
| **Connection Name**     | The label you assigned (e.g., "EU Store")                                    |
| **Status**              | Active or Revoked                                                            |
| **Primary Marketplace** | The default marketplace for this connection                                  |
| **Import Start Date**   | When historical data import begins                                           |
| **VAT on Amazon Fees**  | Whether VAT is applied to Amazon's fee charges                               |
| **Last Sync**           | Timestamp of the most recent data sync                                       |
| **Historical Data**     | Request historical data import for predefined time frames (quarterly ranges) |

### Adding a New Connection

1. Click **+ Add Connection** in the connections header.
2. Enter a **Connection Name**.
3. Set the **Import Start Date**.
4. Select your **Primary Marketplace**.
5. Configure **VAT on Amazon Fees** if applicable.
6. Click **Connect to Amazon**: you will be redirected to Amazon Seller Central.
7. Authorize SellerMagnet on the Amazon page.
8. You will be redirected back to SellerMagnet once authorization is complete.

{% hint style="danger" %}
**Never share your Amazon SP-API (Selling Partner API) credentials with anyone.** SellerMagnet handles the entire authorization flow securely via Amazon OAuth. If anyone asks you to paste API keys manually, it is not a legitimate SellerMagnet request.
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### Editing a Connection

Click the **Edit** button on any connection card to:

* Change the connection name
* Update the import start date (this triggers a re-sync for the new date range)
* Modify VAT settings
* Change the primary marketplace

### Revoking a Connection

1. Click the **Revoke** button on the connection card.
2. Confirm the action in the confirmation dialog.

{% hint style="danger" %}
**Revoking a connection disconnects your Amazon account** including historical orders, product data, and analytics. This action cannot be undone. Export any reports you need before removing a connection.
{% endhint %}

### Requesting Historical Data

1. In the Connections table, click the **info icon** in the Historical Data column.
2. Select the available time frames (usually quarterly ranges).
3. Click **Request** for a single time frame, or **Request All** for all available periods.
4. SellerMagnet automatically downloads and processes the selected historical data.

{% hint style="info" %}
Historical data requests may take several minutes to process depending on the volume of orders in the selected period.
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### Switching Between Connections

You can switch between connections at any time using the **connection selector** at the bottom of the sidebar:

* **All:** Aggregated data from all connections
* **\[Connection Name]:** Data from a specific connection only

You can also click **Manage Connections** in the connection selector dropdown to jump directly to Connection Settings.

***

## Notification Settings

Control what notifications you receive and how you receive them.

### Notification Categories

| Category                 | Examples                                             | Default |
| ------------------------ | ---------------------------------------------------- | ------- |
| **Price Alerts**         | Buy Box lost, competitor price change, price error   | Enabled |
| **Inventory Alerts**     | Low stock, out of stock, restock needed              | Enabled |
| **Hijacker Alerts**      | New seller on your listing, unauthorized seller      | Enabled |
| **Review Alerts**        | New review received, negative review alert           | Enabled |
| **PPC Alerts**           | Budget depleted, bid rule triggered, approval needed | Enabled |
| **System Notifications** | Sync completed, plan renewal, feature updates        | Enabled |

### Delivery Channels

For each category, you can configure:

* **Email:** Sent to your registered email address
* **Webhook:** Send notifications to an external endpoint (for integrations)

> **Pro Tip:** At minimum, keep **Hijacker Alerts** and **Price Error Alerts** enabled via email. These are time-sensitive notifications that can prevent significant revenue loss.

***

## Manage Payment (Billing Portal)

Clicking **Manage Payment** in the settings sidebar opens the **Stripe Billing Portal** in a new tab. This is a secure, external portal managed by Stripe where you can:

* View your current subscription plan and billing cycle
* Update your payment method (credit card, debit card)
* Download past invoices and receipts
* Cancel or modify your subscription

> **The billing portal is hosted by Stripe**, SellerMagnet's payment processor. Your payment details are stored securely by Stripe and are never accessible to SellerMagnet directly.

### Understanding Your Plan

SellerMagnet offers tiered plans. To view plan details and upgrade options from inside the dashboard, navigate to **Manage Plan** in the sidebar (under the Subscription section).

| Plan Component          | What Varies                                |
| ----------------------- | ------------------------------------------ |
| **Analytics Dashboard** | Order volume limits, data retention period |
| **Repricer**            | Number of active repricing rules           |
| **Review Requester**    | Monthly review request allowance           |
| **Listing Optimizer**   | Available on all plans                     |
| **PPC Manager**         | Requires separate PPC ads credential       |

***

## FAQ

<details>

<summary><strong>Can I change my display currency after initial setup?</strong></summary>

Yes. Go to **Settings > General** and change the currency dropdown. The change takes effect immediately across the dashboard. Historical data will be displayed using the exchange rate at the time of each original transaction.

</details>

<details>

<summary><strong>How many Amazon connections can I have?</strong></summary>

There is no hard limit on the number of connections. You can connect as many Amazon Seller Central accounts as you need. Each connection counts toward your plan's order volume limits.

</details>

<details>

<summary><strong>What happens if my Amazon connection shows an error?</strong></summary>

Connection errors usually mean the authorization token has expired or was revoked. Go to **Settings > Connections**, click **Reconnect** on the affected connection, and re-authorize through Amazon Seller Central.

</details>

<details>

<summary><strong>Can I set different shipping costs per marketplace?</strong></summary>

Yes. Create separate shipping methods for each marketplace/region combination. Assign the appropriate route to products based on where they ship from and to.

</details>

<details>

<summary><strong>How do I cancel my subscription?</strong></summary>

Go to **Settings > Manage Payment** to open the Stripe billing portal. From there, click **Cancel Subscription**. Your access continues until the end of the current billing period.

</details>

<details>

<summary><strong>Will I lose my data if I downgrade my plan?</strong></summary>

No. Your historical data is preserved. However, if you exceed the limits of the lower plan (e.g., active repricer rules), you will need to deactivate rules until you are within the new limit.

</details>

<details>

<summary><strong>Can I export my settings?</strong></summary>

Currently, settings cannot be exported. However, shipping methods and connection configurations are preserved across plan changes. If you need to migrate settings, contact support at <info@sellermagnet.com>.

</details>

***

<details>

<summary><strong>⚠️ Common Mistakes to Avoid</strong></summary>

| Mistake                                              | Impact                                        | Solution                                                         |
| ---------------------------------------------------- | --------------------------------------------- | ---------------------------------------------------------------- |
| Not configuring shipping methods                     | Profit calculations show inflated margins     | Set up routes for your top 5 shipping corridors on day one       |
| Forgetting to set VAT on Amazon fees                 | Fee calculations are incorrect for EU sellers | Configure this during initial setup or in Connection Settings    |
| Ignoring the usage dashboard                         | Hitting plan limits unexpectedly              | Check usage weekly in General Settings                           |
| Using the same connection name for multiple accounts | Confusion when switching connections          | Use descriptive names like "US Main", "EU Store", "UK FBM"       |
| Leaving default notification settings                | Alert fatigue or missed critical alerts       | Customize notifications to match your workflow in the first week |

</details>

\## ➡️ What's Next?

{% content-ref url="/pages/RvhwSiJcBKPPVXsU7OBM" %}
[Account Settings](/account-and-settings/account-settings.md)
{% endcontent-ref %}

{% content-ref url="/pages/gEHjN0IlyP0zjQ7jBbK4" %}
[Dashboard Overview](/dashboard-and-analytics/dashboard-overview.md)
{% endcontent-ref %}


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